90-Day Guarantee

Clear Skin or It's FREE

Try our products risk-free for 90 days.

If you don't see results within 90 days, contact us to receive a full refund!

Email: support@luxuryconfidence.com

The face redden?

How to avoid redness

To clean the skin without redness or marks, be sure to follow these 6 steps and try the treatment again with the right steps:

  • Open up the pores before use: take a hot shower or use a steamer for 5-7 minutes (very important!)

  • Use the lowest suction power, test the device with the small round nozzle on the nose.

  • If the small round nozzle irritates you, use only the metal nozzle (the gentlest) for the whole face.

  • Do not hold the device still, slide it with top-to-bottom movements.

  • Use the SMALL ROUNDED NOZZLE just for the nose and chin:

  • Use the metallic nozzle for the rest of the face (cheeks, forehead):

WARNING: DO NOT use the large round nozzle for blackheads. It's meant for an oxygenating massage and is not suitable for sensitive skin.

90-Day Money Back Guarantee


Guarantee Terms

At New World Project LLC, we pride ourselves on offering the highest quality and most effective skincare products. Our confidence in our products is so strong that we back them with a 90-Day Money Back Guarantee. If you are not 100% satisfied with the quality or performance of any New World Project LLC product, you may request a replacement or a refund within 90 days of the delivery date (for online purchases). Please note that our Money Back Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites, as we cannot control the quality of products sold by these vendors. This guarantee applies only to original, end-user purchasers within the Canada.


General Requirements and Restrictions


For guarantee claims related to purchases made on https://luxuryconfidence.com/, please follow the steps below:

Customer Support Center: email us at support@luxuryconfidence.com.

Proof of Purchase / Ownership: To process your guarantee claim, you will need to provide proof of purchase or ownership. This may include your order number for items purchased on luxuryconfidence.com. Additionally, a photo of the product and/or its barcode may be required, especially for items that were gifted or if an order number is unavailable.


Guarantee Guidelines


New World Project LLC reserves the right to verify information, require valid proof of purchase, and deny guarantee requests at its discretion in cases of suspected fraud or abuse of the guarantee. New World Project LLC may amend or terminate its guarantee at any time without notice.

Please contact us at support@luxuryconfidence.com for further assistance.


Return Policy


Online Purchases: Items purchased on luxuryconfidence.com may be returned directly to New World Project LLC. Any exceptions will be noted on the product's purchase page and during the checkout process. Please note that a full refund is only available for items returned with a valid tracking number.


Refunds/Returns


If you would like to return a product purchased please contact our support team at support@luxuryconfidence.com for assistance. Once your return request is approved, the refund will be credited to the account used for the original purchase. Please allow 3-7 business days for the refund to appear on your account.


Please note: If a customer initiates a chargeback or a dispute with the bank, they will forfeit their eligibility for the 180-Day Money Back Guarantee.


Shipping Charges


Customers are responsible for covering the shipping costs when returning products to New World Project LLC. To ensure a smooth return process, please provide us with a tracking number for your return shipment. Additionally, we kindly ask that you send a clear picture showing both the tracking number and the package weight. Once we receive the item in its original, unused condition, we will promptly process a full refund.


Cancellations


Once an order has been placed, we are unable to accommodate requests for cancellation. This policy is in place due to the swift processing of orders through our fulfilment and shipping system, ensuring that you receive your products as quickly as possible.

If you would like to return a product purchased please contact our support team at support@luxuryconfidence.com for assistance.

We understand the importance of customer satisfaction and are committed to making your shopping experience with luxuryconfidence.com as seamless as possible. If you encounter any issues or have questions regarding your order, please don't hesitate to contact our customer service team at support@luxuryconfidence.com.